ServiceDesk Lite 2016 (Free Service CRM)

Homepage Download Link broken?

Captcha verification code

License: Freeware

Version: 1.1

Release date: 2015-11-22

Company: Spinso Lite

Language: English

Size: 5182 K

Category: Business Applications

OS support: Windows XP, Windows Vista, Windows 7, Windows 2000, Windows Server 2003, Windows XP Tablet PC Edition 2005

Service Desk Lite is free ready to use service management software that enables you to manage Service contracts/AMC and customer complaint life cycle from complaint initiation, assignment to closure in a very simple way.
For service oriented firms it is very essential to timely respond to customer complaints,
Usually lot of paperwork needs to be done to manage service contracts and customer complaints.
Service management is made simpler with Service Desk Lite.
Service Desk Lite is useful for service firms to systematically manage Service Contracts and track customer complaint so that it never goes, unattended.

Features
Service contracts
Easily manage service contract or AMC details.
It keeps you informed whether the customer is in Contract or the Contract has expired, before attending the service call.

Register complaint
You may receive customer complaints from various sources, such as email, telephone, web etc.
Tracking these complaints enable, you to resolve issues in time, and quickly respond to customers.
Service Desk Lite enables you to record the essential details related to complaint such as the customer contact, the caller details and complaint description.

Assign complaint to service executive
After complaint is received it is assigned to service executive.
Assigning complaint to service executives ensures every complaint is attended.
It also helps to analyze and promptly allocate complaint to the service personnel.
In Service Desk Lite complaint assignment is quiet simple.
You get the pending list of complaints that are yet to be assigned.

Complaint Closure
This is the last stage in complaint management that enables you to track the status of complaint i.e. solved or pending.
Tracking status enables you to identify the complaints that are open or not resolved and take timely actions.
You can track details such as status of complaint, action taken to resolve issue.

& more..

Download,Install & Get started

File Distribution Notice of ServiceDesk Lite 2016 (Free Service CRM) Freeware -
ServiceDesk Lite 2016 (Free Service CRM) Free Download - 2000 Shareware periodically updates software information of ServiceDesk Lite 2016 (Free Service CRM) from the publisher, so some information may be slightly out-of-date. You should confirm all information before relying on it. Software piracy is theft, Using ServiceDesk Lite 2016 (Free Service CRM) crack, password, registration codes, key generators, serial numbers is illegal.

Latest Versions History

Version: 1.1

Date Released: 22.11.2015

Release Notes: New Interface and features

Review ServiceDesk Lite 2016 (Free Service CRM)

  • captcha

Related Downloads

Free Help Desk Software-Free Service Management Software-Free Service Desk Software-Free Service Software-Free Complaint Management Software-Free Issue Tracking Software-Free Amc Software-Free Service Contract Software-Free Preventive Maintenance Helpdesk Remote Pc

Help Desk for IIS 2.0

Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as an ISAPI extension for Microsoft Internet Information Services. Your customers or technicians need no...

Macros 1.01

Macros - Help Desk Reply Automation and Macro Software.Macros allows you to store your commonly typed information and recall it instantly using hotkeys. (EG. F1, F2 etc...) it is the ultimate time saving tool for your help desk support staff, ideal...

Project Planning

Project Planning 1.2

Project Planning is a program that keeps track of employees tasks and working time. It helps to administrate employees activities and working hours efficiently accordingly to a project. The output report can be customized and can be exported as a...

Comindware Tracker 1.13.341

Workflow Management Software that enables companies to seamlessly connect people, data and daily processes and to streamline routine business operations. It is powered by the patented ElasticData technology. Comindware Tracker allows for visual and...

Computer Admin Pro 5.0

Computer Admin Pro Covers All the Bases: ...It’s an Asset Manager for Your Office Computers ...It’s a Help Desk Support System ...It’s Quick to Learn and Easy to Use This unique software is an asset manager as well as a complete...

ManageEngine ServiceDesk Plus

ManageEngine ServiceDesk Plus 24.2

ServiceDesk Plus integrates your help desk requests and assets to help you manage your IT effectively. It helps you implement ITIL best practices and troubleshoot IT service requests faster. ServiceDesk Plus is a highly customizable,...

Self-service Password Management 2.0.1

PortalGuardOCOs Centralized Self-service Password Management (SSPM) demo allows you to perform self-service password resets, recoveries and account unlocks from any web browser and your Windows Desktop. The demo utilizes either test user scenarios or...

VirusBuster Central Management Solution for Windows 7.1.66

VirusBuster Central Management Solution (CMS) provides a real and comprehensive central controlling and monitoring option on Windows networks. With the help of CMS, corporate networks can have a suitable up to date protection, which requires a...

VirusBuster Central Management Solution for Windows 2000/2003 Servers 4.3.157

VirusBuster Central Management Solution (CMS) provides a real and comprehensive central controlling and monitoring option on Windows networks. With the help of CMS, corporate networks can have a suitable up to date protection, which requires a...

Polar Help Desk Free 4.1

Polar Help Desk Free is a web based solution for organizing support department. It is fully functional, commercially free for 1 technician and unlimited number of end users. No trial period expiration, no obligations and no forms to fill out....

Free Easy To Use Photo Editing Software - Free Ready Made Web Site Making Software - How To Use Kundli Pro Software - Easy To Use Web Hosting Software - Free Software That Makes You A Twin - Adventnet Service Desk - Free Ready To Play Polar Golfer - How To Use Dfx For Vlc - How To Use Repair Ai File Free - Rms Administrator Rms Service Desk 

Related Press Releases

MultiExtractor is an application that allows you to extract multimediafiles. With MultiExtractor you can easy extract/recovery multimediafiles stored in database files or executablesApplication have a PE-Scan engine that allows to extract icons andbi by MultiExtractor Software

1. Download and screenshots Main web site - http://www.multiextractor.com Screenshots - http://www.multiextractor.com/screenshots.html 1st download - http://www.multiextractor.com/MultiExtractor.exe (installer, 650 kB) 2nd download -......

MultiExtractor is an application that allows you to extract multimediafiles. With MultiExtractor you can easy extract/recovery multimediafiles stored in database files or executablesApplication have a PE-Scan engine that allows to extract icons andbi by MultiExtractor Software

1. Download and screenshots Main web site - http://www.multiextractor.com Screenshots - http://www.multiextractor.com/screenshots.html 1st download - http://www.multiextractor.com/MultiExtractor.exe (installer, 650 kB) 2nd download -......

Clean up internet tracks, computer activities, and invalid Registry entries! by Cleanersoft Software

Shenzhen, China(August 15, 2006) Cleanersoft Software announces the release of Privacy and Registry Cleaner 1.2, an internet tracks eraser and registry cleaner. Privacy and Registry Cleaner is a safe and easy-to-use privacy protection tool, that......

iOrgsoft Officially Released Free Mac iTunes To Kindle Fire Converter by Nadia

iOrgsoft Studio, a blooming company focused on DVD/Video/PDF solution, today officially announced a release of iTunes to Kindle Fire converter For Mac, easy-to-use, powerful iTunes to Kindle Fire conversion tool. The company's iTunes to Kindle Fire......

Screensaver Factory 4 Brings Screensaver Development to the Next Level by Blumentals Software

Screensaver Factory 4 Brings Screensaver Development to the Next Level January, 2006 Riga (January 12, 2006) – Blumentals Software, a leading provider of screensaver development solutions, announces the release and immediate availability......