Download SupportMonkey
For the majority of computer support desks, a large proportion of the time is spent collecting information about the clients system in order to diagnose the problem.
It is now possible to dramatically reduce this time by having the exact information required emailed directly to you - without the client doing any work!
By simply selecting the options you need, you can create a custom 'Monkey' which can be emailed to the client. Once run, the Monkey will gather the information and return it to you via email in either XML or Text format.
Written entirely in 32bit assembly language in order to achieve maximum speed and compactness, a fully featured Monkey executable is no larger than 22kb, compressable to just over 10kb, small enough to be downloaded in only a few seconds on even the slowest dialup connection.
A fully featured plugin interface is provided, allowing unlimited expansion should you wish to develop enhancements to the Monkey's fetching ability. All such plugins are attached directly to the Monkey executable - no need for cumbersome multi-file distributions.
With the ability to save, re-use and combine Monkey templates, SupportMonkey will further reduce time spent gathering information and enhance your support desk's efficiency and productivity.
Features:
- Generated retrieval applications (monkeys) have an extremely small disk and memory footprint due to the retrieval part of this application being written completely in assembly language.
- Huge selection of data available for retrieval simply by clicking on the available options.
- Reports can either be generated in user friendly Text files or the universal data standard XML which allows for extremely powerful data transformation, analysis and importing to any modern database application.
- Simple plugin interface allows developers to create addon components for SupportMonkey which integrate seemlessly with the generated monkey.
- Reports can be automatically emailed without any user intervention.
- Compatibility with all 32bit versions of Windows including NT4, Windows 2000, Windows XP, Windows 95, Windows 98 and Windows Millenium.
- Excellent value for money
System Requirements:
- SupportMonkey will run on any computer with Windows 95 or greater. ie. Windows 95/98/98se/ME/2000/NT/XP
- 600kb disk space.
Visit Homepage for Moreinfo about SupportMonkey
Download Location:
SupportMonkey
(Trial Version)