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Expanding Manufacturer Drives People Management Improvements With Ultimate Software’s UltiPro Workplace
WESTON, Fla. ---- Ultimate Software (Nasdaq: ULTI), a leading cloud provider of people management solutions, announced today that Semblex Corporation, a leading manufacturer of fastening solutions, is keeping pace with HR innovation, driving business results, and increasing employee adoption of HR automation with Ultimate Software’s UltiPro Workplace.
Founded in 1968, Semblex Corporation has grown into an organization that includes several manufacturing plants as well as hundreds of employees. Semblex leadership knew it was time for HR to move beyond the limited capabilities of the payroll service bureau it had been using to a more flexible, advanced solution that offered broader people management features and more control over workforce information. Understanding the impact that an HCM solution can have on the overall business, leadership from all levels was involved in the selection process.
“Our president understands the importance of people, and for this reason, he wanted to participate in the selection of our new HCM solution. He’s totally on board with UltiPro,” said Todd Switzer, director of human resources at Semblex Corporation. “With our prior vendor, I felt like it owned our information because we always had to depend on it to handle our reporting needs. With UltiPro, I feel like we own our information because the power of Ultimate’s technology is so much greater. We’ve really elevated the way we manage our workforce.”
Having deployed UltiPro Workplace in November 2011, Semblex is already seeing benefits because of the solution’s direct access for employees and managers, ease of use, and capabilities for strategic business intelligence. For example, UltiPro saves time and reduces administration because authorized users—HR/payroll staff, managers, even virtual employees—can process work events from anywhere. UltiPro automatically routes changes for approvals through workflow processes for a range of business activities, such as hiring an employee; changing any employee work-related information; conducting performance reviews; monitoring deductions or benefits; approving PTO requests; and more.
“I really like that our employees have the kind of access that they have with UltiPro. It’s amazing how much time it saves us—not having to constantly field questions,” said Switzer. “The same applies to supervisors. It helps them get more engaged and stay on top of their employees.”
Because Semblex is automating so many processes with UltiPro, its HR operations have become significantly less reliant on paper. “UltiPro has been so well-received across the organization and user adoption is so high that we are already achieving cost benefits because we are not printing pay checks or direct deposit advices,” said Switzer. “And as more of UltiPro’s features are adopted by employees, our business will see additional hard- and soft-cost savings.”
Switzer has found UltiPro’s easy-to-follow navigation has not only helped employees, but has resulted in faster access to the workforce analytics that support critical HR decisions. “With our previous system, there were times when I had to call or go to somebody to try to get a report done for me,” said Switzer. “Now I can get what I need pretty quickly. This is a credit to UltiPro because it’s so easy to use. We have a tremendous amount of information available to executives, managers, and HR teams that can be easily captured and then made immediately available for review and decision making.”
Although the functionality, ease of use, and reporting were critical in the selection process, Switzer finds that his relationships with the people at Ultimate Software provide unexpected and important value. “With UltiPro, it feels like we’re part of a family. From the sales process all the way to our customer service person, we’re working together as a team. Our relationships with Ultimate’s people make our jobs easier and help us feel confident that we’re maximizing our use of UltiPro,” said Switzer.
“We’re so pleased that customers like Semblex understand the fundamental value of people. Our technology is designed to help people work better and achieve more,” said Chris Phenicie, chief sales officer for UltiPro Workplace at Ultimate Software. “Growing businesses absolutely need the best technologies to help them engage a productive workforce, but they also need the right people behind these technologies to support them. We’re proud to sustain a ‘people first’ culture that understands the value of relationships, and Semblex is one more example of our many successful partnerships.
Ultimate is a leading cloud provider of people management solutions. Built on the belief that people are the most important ingredient of any business, Ultimate’s award-winning UltiPro delivers HR, payroll, and talent management solutions that seamlessly connect people with the information and resources they need to work more effectively. Founded in 1990, the company is headquartered in Weston, Florida and has more than 1,400 professionals focused on developing the highest quality solutions and services. In 2012, Ultimate was ranked #25 on FORTUNE’S “100 Best Companies to Work For” list. Ultimate has more than 2,300 customers with employees in 115 countries, including Adobe Systems Incorporated, The Container Store, Culligan International, Major League Baseball, The New York Yankees Baseball Team, and Texas Roadhouse.
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