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Ecosmob Announced Custom WebRTC Client Solution for e-commerce Industry This Holiday Season

2017-01-28

Ecosmob Technologies is one of the known names in the WebRTC industry. The company has been covered in many prestigious online media websites for their expertise in WebRTC. The company has its operational office in Ahmedabad, Gujarat, India. The company often comes up with different solutions and services to cater their national and international clients. The recent announcement made by the spokesperson of the company is about their custom development service for a WebRTC client solution. The solution development is specifically announced for the eCommerce industry to make max out of this holiday season.

“As we all know the holiday season has started. A few businesses might be facing the downtime due to this. However, eCommerce industry has its pick time. The people shop a lot and to handle each of them is very important. The manual ways are outdated. The eCommerce business must take advantage of technological inventions. The WebRTC client solution is one of the best solutions for eCommerce industry. It benefits eCommerce business with its different communication channels to provide much needed support and assistance to the customers.”, shared spokesperson of Ecosmob Technologies.

The WebRTC client solution provides three different communication channels:

- Audio calling
- Video calling
- Instant messaging (chat)

The WebRTC client solution also offers features to make communication more advance, including,

- File sharing
- Image sharing
- Screen sharing

All these offered features will furnish an eCommerce business with the next generation communication platform which can be used to provide best in the industry support to eCommerce customers.

As per the details shared by the spokesperson of Ecosmob Technologies, the solution can have all or limited features based on the business requirements of an eCommerce store or website. The company will develop custom solution according to the customer need.

The WebRTC client solution can be integrated in the eCommerce website as a click to call solution which will work on web to web communication model. So during surfing on an eCommerce website if a customer feels to talk with an eCommerce support executive, he just needs to click on the WebRTC client solution button. This solution can be handled remotely. Thus, your staff will not need to sit in front of the desk. They can provide the support remotely as well. This will also help eCommerce business owners to give work flexibility to staff and let them enjoy the holiday season.

As per the spokesperson of the company the WebRTC client solution can add value to eCommerce business owners, their staff and customers which will help in more revenue generation. To know more about the WebRTC client solution for eCommerce business

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