Directories

ACT Conferencing Launches Video Conferencing Headquarters In Malaysia

2012-01-16

LAKEWOOD, Colo. ---- ACT Conferencing, a global leader in web, video and audio conferencing services for corporations, today announced the launch of a global video conferencing network operations center in Cyberjaya, Malaysia. ACT is expanding its breadth in video conferencing in an effort to best meet the rising popularity of the professional service. In fact, the video conferencing service market is expected to reach $1 billion by 2016, a 19.5% increase in the compound annual growth rate, according to Ovum.

The Cyberjaya facility will bring the existing ACT video network operation centers - currently spread out around the globe - into one core location. This will facilitate superior service, and a more streamlined 24/7/365 helpdesk. In addition to consolidating video conferencing operations in Malaysia, ACT has expanded its roster of highly specialized video engineers and video conference reservationists to efficiently support the anticipated demand, while maintaining a high level of customer satisfaction.

“This move will allow ACT to attract the next generation of customers new to video conferencing while upholding the hands-on, collaborative partner approach that our current customers have come to rely on,” says Matt Fedak, Global Product Manager for Video Services.

ACT offers a multitude of video conferencing services, including managed services for client-owned bridges and equipment, hosted video bridging services that leverage ACT’s top-of-the-line bridging infrastructure, video conference room rental and video event services.

ACT is also in the process of expanding their video bridging and gateway infrastructure with state-of-the-art equipment to provide customers access to the latest videoconference features and connection options, such as mobile devices and Skype. “Our ongoing investment in video conferencing capabilities is a testament to our dedication to providing our corporate customers with the very best conferencing services to fit their needs,” said Matt Fedak from ACT.

For more information about ACT video conferencing, click here.

About ACT Conferencing

Established in 1989, ACT Conferencing is a global provider of corporate audio conferencing, web conferencing and video conferencing services. ACT’s integrated platforms provide managed, international and local-language services. The company is headquartered in Lakewood, Colorado, with operations in Australia, Canada, France, Germany, Hong Kong, Malaysia, Netherlands, Singapore and the UK.

Cautionary Statements

Statements made in this news release that are not historical facts, such as those discussing future plans and management’s beliefs, are forward-looking statements. Actual results may differ materially from those projected in any forward-looking statement. Important factors that could cause actual results to differ materially from those anticipated by any forward-looking information include, but are not limited to, future economic conditions, competitive services and pricing, new competitor entry, availability of financing, the delivery of services under existing contracts and other factors. Such statements are based on management’s current expectations, assumptions, estimates and projections about our industry and business and include statements about markets for our products and services, and development and expansion of products. ACT does not expect and disclaims any obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.

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