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Research and Markets: Analysis Of The Audio Conferencing Services Market: Industry Challenges, Key Trends, Market Drivers/Restraints and Competitive Trends In North America

2012-02-25

DUBLIN ---- Research and Markets has announced the addition of Frost & Sullivan's new report "Analysis of the Audio Conferencing Services Market" to their offering.

This strategic analysis is part of Frost & Sullivan's continued coverage of the conferencing and collaboration marketplace. Within this analysis, Frost & Sullivan has identified industry challenges, key trends, market drivers and restraints, and competitive trends in the North American audio conferencing services market. Further, this study provides revenue minute, pricing and revenue forecasts. It also includes competitive analysis and estimated vendor market shares. This analysis provides market participants with a detailed look at the current and changing dynamics in the fast-evolving audio conferencing services marketplace.

Key Questions This Study Will Answer:

Is the market growing, how long will it continue to grow?
What trends are impacting the growth of this market?
Is the market evolving to meet customer needs?
How are competitors structured to support the demands of the customers?

Market Overview:

The North America audio conferencing services market will continue to grow into 2012 and onward. Conferencing has become a standard tool utilized by enterprises to conduct business across remote locations. The use of conferencing is encouraged and promoted because of the cost savings it provides.

Revenue growth will slow down in the next few years as price points continue to decrease. A weaker economy may negatively impact service provider usage and revenues in 2012. However, this trend is likely to be countered by a globalization trend and increasing demand for worldwide collaboration solutions. Current providers are evolving to meet the market demand for self-service features and cloud-based solutions. Additionally, all Tier 1 providers support audio solutions integrated with Web or video tools. As Web and videoconferencing become more accessible, the unattended audio conferencing market will increasingly become a feature of such more comprehensive solutions and its share as a standalone product will gradually decline. However, the audio component will always be required as a part of the Web or video collaboration service. Voice over Internet Protocol (VoIP) access will never fully replace the traditional time division multiplexing (TDM) forms of call entry.

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